Understanding the Different Features of Freight Operating Systems

Freight operating systems are computer systems used in the transport and logistics industries to help manage and track shipments. These systems provide a comprehensive view of shipping freight’s inventory, delivery, and tracking processes. By understanding the different features of freight operating systems, you can gain insight into how to use them effectively. This guide will explain the main features of freight operating systems and how they can benefit your shipping operations.

Automated Tracking

Automated tracking is a feature of Transport Management Systems that allows businesses to monitor their shipments in real-time. This feature provides detailed information on the status of shipments, including their origin, destination, and estimated delivery time. Automated tracking can help businesses reduce the amount of manual effort needed to track shipments and provide customers with an accurate view of their orders. 

Electronic Data Interchange (EDI)

Electronic Data Interchange (EDI) is a feature of freight operating systems that allows for data exchange between two trading partners. With this feature, partners can avoid the need for manual data entry and save time. EDI can automate processes such as invoicing, order fulfillment, and tracking. 

Shipment Optimization

Shipment optimization is a feature of Transportation Management Software that enables businesses to plan the most efficient routes for their shipments. This feature considers factors such as traffic, weather, and road conditions to plan the most cost-effective and time-efficient routes for shipments. By using this feature, businesses can reduce costs associated with shipping and get their goods to their destinations more quickly. 

Document Management

Freight operating systems offer a feature for document management. This feature allows businesses to store, access, and share documents related to their freight operations. By using this feature, businesses can reduce paperwork and keep documents organized and secure. It also helps businesses comply with regulatory requirements. 

Inventory Management

Inventory management is another freight management system feature that allows businesses to track their inventory levels in real time. This allows businesses to view reports on current inventory and shipment levels and make informed decisions about ordering and stocking levels. 

Route Planner

Route planning is a feature of Dispatch Software that allows businesses to plan efficient shipping routes. This feature considers factors such as traffic, weather, and road conditions to plan the most cost-effective and time-efficient routes for shipments. 

Pricing Analysis

Pricing analysis is a feature of freight operating systems that allows businesses to compare prices for different routes and shipments. This helps businesses make informed decisions about shipment pricing and can help reduce costs associated with shipping. 

Risk Management

Risk management is an important feature of freight operating systems. Businesses can use this feature to identify and mitigate any potential risks associated with their shipments, such as delays or losses. This feature also helps businesses monitor their risk levels and adjust accordingly. 


 Freight operating systems offer detailed reporting capabilities. This feature allows businesses to generate reports on numerous topics related to freight operations, such as shipment and inventory levels, carrier performance, and financials. This information can be used to gain insights into the operation and performance of the business. 


Integration is a feature of freight operating systems that enables them to link with other software, such as accounting and invoicing systems. This makes it easier for businesses to manage their freight operations and take advantage of data gathered from the freight operating system. 

Customer Service

 Freight operating systems offer customer service capabilities. This feature enables businesses to provide customers with accurate shipping and order information and helps them address any customer issues quickly. It also allows businesses to provide detailed tracking and status updates to their customers.


Scheduling is another useful feature of Trucking Dispatch Software. This feature enables users to create and manage pick-ups, deliveries, and other transportation tasks. Scheduling also helps shippers and customers quickly identify potential issues and prevent them from escalating. 

Automated Billing 

Automated billing is also a key feature of freight operating systems. This feature helps users quickly and easily generate invoices for their shipped goods. Automated billing also simplifies the billing process, allowing users to manage their finances and stay up-to-date on their payments. 


Freight operating systems offer payment features, allowing businesses to process payments from customers and set up payment schedules.